Professional Snagging is Essential

A professional snagging inspection is one of the most important steps you can take when buying a new build home.

It helps identify defects early, ensures issues are properly recorded, and gives you the strongest possible position when dealing with your developer.

Don’t rely on the builder to find their own mistakes. An independent inspection puts you in control.

A modern newly built house

The key benefits

Find issues early

Identify defects before you move in, while the builder is still responsible.

Stronger position

A professional report gives you evidence to get issues fixed properly.

Peace of mind

Know the true condition of your home before you settle in.

Save money

Fixing issues early prevents expensive problems later.

Independent

Snaggers work for you — not the builder.

What does a professional snagger look for?

A professional snagging inspection goes far beyond a quick walkthrough. Experienced inspectors are trained to identify both obvious and hidden defects.

  • Poor workmanship and finishing
  • Plumbing, heating and electrical issues
  • Doors, windows and seals
  • Insulation and ventilation problems
  • External works and drainage
  • Compliance with building standards and warranty requirements
See examples of issues we found

Typical inspection areas

A full inspection covers both internal and external elements of the property, including structural and finishing details.

Interior of a newly built kitchen

When should you book inspections?

1

Before completion

Ideally just before you move in — to catch issues early.

2

During the first year

Ensure initial defects are being properly addressed.

4

Before warranty ends

Make sure all issues are formally recorded before responsibility changes.

Specialist inspections for glazing and doors

If you suspect issues with windows, glazing or external doors, it may be worth getting a specialist inspection.

Organisations like RISA can assess whether installations meet required standards.

  • Poorly fitted windows or doors
  • Draughts, leaks or condensation issues
  • Incorrect installation or sealing
  • Compliance with glazing standards

A general snagger may identify issues — but a specialist report can carry more weight if challenged.

Condensation on a window

When to consider a specialist

If something doesn’t look or feel right — especially with windows or doors — it’s worth getting an independent expert opinion early.

Choosing the right snagger

Independent

Make sure they are not connected to the builder or developer.

Experienced

Look for experience with new build homes specifically.

Detailed reports

Clear photos, descriptions and evidence are essential.

A small investment for long-term peace of mind

The cost of a professional snagging inspection is small compared to the potential cost and stress of unresolved defects.

Our Story

Why we’ve created this site

We created this website after trying, over an extended period, to resolve these issues directly with Willow Tree Housing Partnership.

Our aim is to help others avoid similar problems and to raise awareness of the issues we’ve experienced.

Ultimately, we are seeking accountability, transparency, and meaningful change.

Read Our Story

Disclaimer

The information on this website is based on our personal experience and is provided for general information purposes only.

We are not lawyers, and nothing on this site should be taken as legal advice.

Every situation is different, and the information here may not apply to you specific circumstances. If you require legal advice, you should speak to a qualified professional.