Right of Reply

We are committed to fairness, accuracy and transparency.

If your organisation is mentioned on this website and you believe there is information you would like to clarify, correct or respond to, we welcome the opportunity to hear from you.

A modern newly built house

Our commitment

We believe in open and respectful dialogue. We are happy to publish responses from organisations or individuals who are named or referenced on this website.

Fair and balanced

We will give equal consideration to any response or clarification you provide.

Transparent

Published responses will appear alongside the relevant content for context and clarity.

Accurate

We will correct any factual inaccuracies promptly and clearly.

Respectful

We ask that all communication is professional, constructive and focused on the facts.

How to make a request

If you would like to submit a response or seek a correction, please get in touch using one of the methods below.

Email

contact@newbuildnightmare.uk
This is the quickest way to reach us.

We aim to respond within 10 working days

We may need longer for complex matters.

Please include your full name, organisation, role and clear details of the content you are referring to.

What happens next?

We will review your request carefully and may get in touch if we need more information.

If we publish a response, it will be clearly labelled and linked to the relevant content.

We reserve the right not to publish responses that are abusive, defamatory, irrelevant or promotional.

Our approach

This website shares our personal experience and opinions. We do not claim to be experts.

We welcome input that helps ensure the information presented is fair, accurate and complete.

General enquiries

If you have any other questions or would like to provide feedback, please visit our contact page.

Go to contact page →

We welcome your voice

A fair process benefits everyone and helps ensure this website remains a reliable and trustworthy source of information.

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Our Story

Why we’ve created this site

We created this website after trying, over an extended period, to resolve these issues directly with Willow Tree Housing Partnership.

Our aim is to help others avoid similar problems and to raise awareness of the issues we’ve experienced.

Ultimately, we are seeking accountability, transparency, and meaningful change.

Read Our Story

Disclaimer

The information on this website is based on our personal experience and is provided for general information purposes only.

We are not lawyers, and nothing on this site should be taken as legal advice.

Every situation is different, and the information here may not apply to you specific circumstances. If you require legal advice, you should speak to a qualified professional.